Frequently Asked Questions
Everything you need to know about your Margaux experience.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination.
How do I initiate a return or exchange?
You can return or exchange any unworn items within 30 days of delivery. Simply visit our online Returns Portal to generate a prepaid shipping label.
What payment methods do you accept?
Margaux accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I find my correct size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit in our tailored collections.
Are your materials sustainably sourced?
We are committed to ethical fashion. We partner with certified suppliers to ensure our fabrics are high-quality, durable, and sourced through environmentally responsible processes.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.